📦 Shipping Policy
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Delivery Timeframe: Orders are processed within 1–2 business days and typically arrive within 7–14 business days after dispatch.
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Shipping Methods: We partner with reliable carriers to ensure safe and timely delivery.
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Tracking: Once your order ships, you will receive a confirmation email with tracking details.
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Shipping Costs: Calculated at checkout based on destination and package weight. Free shipping may apply to qualifying orders.
🔄 Return Policy
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Eligibility: Returns are accepted within 30 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase.
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Process: To initiate a return, contact our customer support team with your order number and reason for return.
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Refunds: Approved returns will be refunded to the original payment method within 5–10 business days after inspection.
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Exchanges: If you wish to exchange an item, please specify the replacement product when requesting a return.
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Non-Returnable Items: Certain products (e.g., perishable goods, personalized items, clearance sales) are not eligible for return.
📞 Customer Support
For assistance with shipping or returns, please reach out to our support team at Eustice@luxebeautyskin.store or WhatsApp at 0727044670Â